CraftingCases
CraftingCases
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HARD Market Sizing Example + Breakdown - Ex-Bain Consultant Interviews ex-McKinsey
If you want to learn how to solve any market sizing, estimation, or guesstimate case like a top 1% candidate, check out our FREE course, Case Interview Fundamentals at www.craftingcases.com/freecourse. Module 2 is all about Estimations and Market Sizings, and I'll teach you a step-by-step method to solve any estimation case.
You'll also find three FREE cases for high-quality practice, with in-depth answers and comprehensive explanations of the thought process behind these answers.
The market sizing in this video is an intermediate difficulty one. You should NOT expect anything easier than this in a Bain or BCG first round, and definitely not in an MBB final round.
Bruno and I would frequent...
Просмотров: 27 966

Видео

Beginner Market Sizing Example With Walkthrough
Просмотров 50 тыс.Год назад
If you want to learn how to solve any market sizing, estimation, or guesstimate case like a top 1% candidate, check out our FREE course, Case Interview Fundamentals at www.craftingcases.com/freecourse. Module 2 is all about Estimations and Market Sizings, and I'll teach you a step-by-step method to solve any estimation case. You'll also find three FREE cases for high-quality practice, with in-d...
The ULTIMATE Case Practice Method (Beginners Only)
Просмотров 33 тыс.4 года назад
This video about the Case Kata Technique is a part of an article I wrote called Case Interview Prep: a Beginner's Guide, where I show the complete preparation path of a candidate starting from knowing absolutely nothing about case interviews. In it, I go into absurd detail within the first half to make sure that they're never overwhelmed or lost with all the conflicting information out there. I...
The Business Situation Framework: Should you use it?
Просмотров 34 тыс.5 лет назад
If you've found this video helpful, you're gonna LOVE our free course at www.craftingcases.com/freecourse click the link for more info. What's the best way to use Victor Cheng's Business Situation Framework? In which case interview situations should you use it and in which situations you CANNOT use it? Is this framework MECE? These are some of the questions that came to me as I was preparing fo...
The #1 Mistake in Quantitative Questions (That will cost you an offer)
Просмотров 41 тыс.5 лет назад
If you've found this video helpful, you're gonna LOVE our free course at www.craftingcases.com/freecourse click the link for more info. This one analytical mistake rejects more candidates from MBB than all others combined. It is not about how fast you do your math. It's not even about you getting to the right number. It's about something much more important than that. I've seen MBAs, PHDs, and ...
Profitability Case Study Interview Example - Solved by Ex-McKinsey Consultant
Просмотров 956 тыс.5 лет назад
If you've found this video helpful, you're gonna LOVE our free course at www.craftingcases.com/freecourse click the link for more info. The case I use in this video is similar to the one I got in my final round when I was interviewing at Bain. It initially sounds like a simple profitability case, but the questions that come afterwards turn it into a clear MBB-level case study. So don't be surpr...
McKinsey Case Interview Example - Solved by ex-McKinsey Consultant
Просмотров 1,1 млн5 лет назад
If you've found this video helpful, you're gonna LOVE our free course at www.craftingcases.com/freecourse click the link for more info. Watch now a McKinsey-style case solved by an ex-McKinsey consultant! Do you want to watch a case interview where I interview a real candidate using this very same case? Go to www.craftingcases.com/BEDANDBATH to get that video. I added my comments to it, where I...
Public Sector Issue Tree Example
Просмотров 46 тыс.5 лет назад
If you've found this video helpful, you're gonna LOVE our free course at www.craftingcases.com/freecourse click the link for more info. Check out our guide to Issue Trees at: www.craftingcases.com/issue-tree-guide Issue Trees are one of the most important techniques to create structures and frameworks for case interviews. Consultants from McKinsey, BCG, Bain and other consulting firms use this ...
Issue Tree Example (Unusual Case Interview Problem)
Просмотров 30 тыс.5 лет назад
Issue Trees are one of the most important techniques to create structures and frameworks for case interviews. Consultants from McKinsey, BCG, Bain and other consulting firms use this tool as a "map" to solve both simple and complex problems. For this reason, it's one of the most widely used problem-solving tools. This video shows the flexibility of this tool by applying it to solve a personal p...
Issue Tree Example - Step-By-Step Approach with Takeaways
Просмотров 81 тыс.5 лет назад
If you've found this video helpful, you're gonna LOVE our free course at www.craftingcases.com/freecourse click the link for more info. Check out our guide to Issue Trees at: www.craftingcases.com/issue-tree-guide Issue Trees are one of the most important techniques to create structures and frameworks for case interviews. Consultants from McKinsey, BCG, Bain and other consulting firms use this ...
Opposite Words: The 5th Way To Be MECE In Case Interviews
Просмотров 25 тыс.5 лет назад
If you've found this video helpful, you're gonna LOVE our free course at www.craftingcases.com/freecourse click the link for more info. Find more about the 5 Ways To Be MECE at www.craftingcases.com/MECE The MECE principle (Mutually Exclusive, Collectively Exhaustive) is the most famous principle in management consulting. It is used every single day by McKinsey, BCG and Bain consultants to stru...
Segmentations: The 4th Way To Be MECE In Case Interviews
Просмотров 35 тыс.5 лет назад
If you've found this video helpful, you're gonna LOVE our free course at www.craftingcases.com/freecourse click the link for more info. Find more about the 5 Ways To Be MECE at www.craftingcases.com/MECE The MECE principle (Mutually Exclusive, Collectively Exhaustive) is the most famous principle in management consulting. It is used every single day by McKinsey, BCG and Bain consultants to stru...
Conceptual Frameworks: The 3rd Way To Be MECE In Case Interviews
Просмотров 50 тыс.5 лет назад
If you've found this video helpful, you're gonna LOVE our free course at www.craftingcases.com/freecourse click the link for more info. Find more about the 5 Ways To Be MECE at www.craftingcases.com/MECE The MECE principle (Mutually Exclusive, Collectively Exhaustive) is the most famous principle in management consulting. It is used every single day by McKinsey, BCG and Bain consultants to stru...
World Cup Case Interview Example: How to win FIFA 2018 World Cup?
Просмотров 13 тыс.6 лет назад
If you've found this video helpful, you're gonna LOVE our free course at www.craftingcases.com/freecourse click the link for more info. What would it take to win the World Cup? And what does this have to do with consulting or case interviews? In this video I'm gonna show you how to structure a tough case interview that could very well happen at McKinsey, Bain or BCG. And in the spirit to FIFA's...
Process Structures: The 2nd Way To Be MECE In Case Interviews
Просмотров 52 тыс.6 лет назад
Process Structures: The 2nd Way To Be MECE In Case Interviews
Algebra Structures: The 1st Way To Be MECE In Case Interviews
Просмотров 72 тыс.6 лет назад
Algebra Structures: The 1st Way To Be MECE In Case Interviews
The 5 Ways To Be MECE In Case Interviews
Просмотров 183 тыс.6 лет назад
The 5 Ways To Be MECE In Case Interviews
Perfect Case Interview Framework Example (Market Entry)
Просмотров 132 тыс.6 лет назад
Perfect Case Interview Framework Example (Market Entry)
Framework Teardown: How To Improve Your Case Interview Frameworks
Просмотров 23 тыс.6 лет назад
Framework Teardown: How To Improve Your Case Interview Frameworks
How To Improve Your Case Interview Frameworks Using The Toothbrush Test
Просмотров 39 тыс.6 лет назад
How To Improve Your Case Interview Frameworks Using The Toothbrush Test
Better Profitability Cases: 3 Alternative Revenue Models To Impress In Your Case Interviews
Просмотров 66 тыс.6 лет назад
Better Profitability Cases: 3 Alternative Revenue Models To Impress In Your Case Interviews
3 Simple Shifts to 10X Your McKinsey, Bain, BCG Frameworks
Просмотров 67 тыс.6 лет назад
3 Simple Shifts to 10X Your McKinsey, Bain, BCG Frameworks
5 Tactics To Stand Out In Your Profitability Case Interviews
Просмотров 152 тыс.6 лет назад
5 Tactics To Stand Out In Your Profitability Case Interviews

Комментарии

  • @sahrkarimu97
    @sahrkarimu97 3 дня назад

    16:32

  • @CimolOk-nz5yj
    @CimolOk-nz5yj 3 дня назад

    🎯 Key points for quick navigation: 00:00 *🎥 Introduction* - Overview of the case interview format, - Explanation of the case scenario involving the acquisition of an e-commerce business, - Encouragement to pause and answer questions as the video progresses. 02:18 *🛒 Initial Clarifying Questions* - Clarifying the scenario: individual acquiring a bed and bath e-commerce business, - Importance of understanding market attractiveness, - Discussion on financial background and motivations of the buyer. 03:27 *📈 Framework for Market Attractiveness* - Four key areas to evaluate market attractiveness: - Profitability of the market, - Competitive advantage, - Customer base potential, - Personal suitability for the buyer. 10:32 *🛍️ Increasing Sales* - Discussion on strategies to increase sales, - Approaches to get new customers, increase average sale, and boost repeat purchases, - Suggestions for exploring new sales channels and improving customer engagement. 19:32 *📊 Revenue Growth Analysis* - Analyzing potential revenue growth through selling in marketplaces and new product categories, - Calculation of the projected market share after two years, - Consideration of market growth and execution of new strategies. 25:25 *🤝 Final Recommendations* - Summary of the analysis and recommendations, - Emphasis on the importance of market growth and simple strategies to increase market share, - Suggestions for further due diligence before acquisition. 28:10 *🛎️ Conclusion* - Encouragement to subscribe for more case interview videos, - Information about additional resources and recorded interviews with real candidates. Made with HARPA AI

  • @FM-dm8xj
    @FM-dm8xj 16 дней назад

    When doing profit cases do you not write a qualtitatieve framework (such as business situation)?

    • @CraftingCases
      @CraftingCases 15 дней назад

      If it's a numerical problem you need to find the numerical root cause first.

    • @FM-dm8xj
      @FM-dm8xj 15 дней назад

      @@CraftingCases How would you determine if its a numerical problem vs qualitiative? Thanks!

    • @CraftingCases
      @CraftingCases 12 дней назад

      @@FM-dm8xj well, in this case profits dropped so they need to fix that specific number. The number is composed by many other numbers (the profit tree) so it helps to know which one changed the most to make profits go down. Otherwise you’ll spend a lot of time talking about pricing or market share without even realizing those things are fine.

  • @narasimha3967
    @narasimha3967 Месяц назад

    Just curious, are the candidates not allowed to use spreadsheet to do the calculations? Thanks.

    • @CraftingCases
      @CraftingCases 25 дней назад

      99.9% of the times you're not allowed. They want to see how numerical fluent you are.

  • @rachelwatsky683
    @rachelwatsky683 Месяц назад

    Is doing the math for steel, plastics, and other really necessary considering how they all decreased in percentage?

  • @MRC-hw6rh
    @MRC-hw6rh Месяц назад

    Just something I noticed: The interviewer did not explicitly mentioned that he was talking about the aftermarket/replacement brake pad market size, right? The candidate also did not ask that as a calrifying question. How would you calculate for the B2B suppliers that sell brake pads for the auto makers?

  • @ivelkroezen7437
    @ivelkroezen7437 Месяц назад

    I have one problem with the "Times replaced per year" calculations. If you decide to segment the users based on being commuters/non-cummuters, I would argue that taking a blanket 360 days a year is not valid. Commuters typically work 270 days per year - vacation days. Thus I would say that for the other 95 days, these commuters would be non-commuters.

  • @FM-dm8xj
    @FM-dm8xj Месяц назад

    How is revenue per sale or avg. Ticket calculated as a formula?And how would u use this formula mathematically to increase avg ticket/avg revenue per sale?

    • @CraftingCases
      @CraftingCases Месяц назад

      Total revenue divided by number of sales. But usually you can get detailed info from the company’s databases. Competitors also usually share this in annual reports.

    • @FM-dm8xj
      @FM-dm8xj Месяц назад

      @@CraftingCases Thank you so much for the swift reply. Just wondering if u guys will be doing any more courses or adding more recources (particularly around issue more trees, strucutres and cases in general) to CCases?

  • @counterpoint9260
    @counterpoint9260 Месяц назад

    you dont need a MBA from Sloan to solve this..just common sense..i didnt see any technical wizardry here, just progressive narrowing down to the root cause

  • @FM-dm8xj
    @FM-dm8xj 2 месяца назад

    How to get better at reccomendations after identifying the root cause and how do you quantify impact on profitability?

  • @7sinalpha304
    @7sinalpha304 2 месяца назад

    My problem statement is how to enhance the soil health in india

  • @NaifAlqahtani
    @NaifAlqahtani 2 месяца назад

    At 7:55, I know you are structurally listing your ideas, but to an interviewer it seems like you are just listing ideas from the top of your head. How can we show the interviewer/client that I am not just listing ideas but rather following a set structure. In a sense, how do I convey my structure if at the end I am simply listing the ideas themselves in a list format. Could it be that the differentiating factor between naively listing and your method of listing at 7:55 be the verbal preface of saying "I will be structuring my ideas around the 3 C's as well as focus on product and infrastructure". By saying this phrase beforehand, I am now following a clear structure whereas if I don't, I would be naively listing ideas? Is that the only difference?

  • @Plasitcfoods
    @Plasitcfoods 2 месяца назад

    I couldn’t hear a word

  • @igorstamborowski9354
    @igorstamborowski9354 3 месяца назад

    Do more videos like this!!

  • @dang7482
    @dang7482 3 месяца назад

    What about cost "models"? Is it possible to create a video about it?

  • @julianantonescu268
    @julianantonescu268 3 месяца назад

    Awesome videos super helpful!

  • @alisherzhakaibekov1620
    @alisherzhakaibekov1620 3 месяца назад

    Awesome video. However, why did we only consider the replaced brake pads on active cars? There are also break pads bought by automakers and installed on new cars, i.e. straight from the factory. Shouldn’t we have considered those too?

    • @ivelkroezen7437
      @ivelkroezen7437 Месяц назад

      I was thinking the same thing. I would say that asking this as a clarifying question is the way to go.

  • @lucasferreyrossylvester486
    @lucasferreyrossylvester486 3 месяца назад

    Awesome video!

  • @Yomomsaho
    @Yomomsaho 3 месяца назад

    The ’simplification’ to $/axle was completely unnecessary, and I wouldve been embarassed by that as the interviewer (just use 20$ for pad, ffs) Also estimating miles driven in a year per car was way too complicated. You should do this in a much more simple way. Assumption for size of household was imo too much in the wrong, you can absolutely just use decimal numbers here. Also active cars/household seems too high on average, JUST USE DECIMALS, its simple multiplication. In addition, it seems the ’consumer vehicles only’ was pretty much forgotten throughout the interview. I would not be impressed by this candidate in all honesty.

  • @peoples_opinon
    @peoples_opinon 3 месяца назад

    Damn, sounds like a real consultant - no experience of doing, only experience of advising. If interviews are like that, probably MBB and big4 advisory departments are useless.

  • @user-jv3ic1jb9i
    @user-jv3ic1jb9i 3 месяца назад

    Bruno, thank you for sharing this framework and for sharing your knowledge, approach and experience 💗

  • @user-jv3ic1jb9i
    @user-jv3ic1jb9i 3 месяца назад

    Thank you so much for your increadible course and your videos 🥰

  • @Nipiniponipi
    @Nipiniponipi 4 месяца назад

    This is both great and sad.. because it really shows and it feels that this consultant never had skin in the game.. never truly launched and ecommerce business

  • @mosunmolaologunde9777
    @mosunmolaologunde9777 4 месяца назад

    i'll appreciate if you can explain how you arrived at the components of the breakdown for each question or objective. you mentioned what the breakdown is but not how or why you arrived at the component

  • @nickmain542
    @nickmain542 4 месяца назад

    best way to answer a question you don’t know the answer to it’s to just start asking questions lmao

  • @sohamsur2218
    @sohamsur2218 4 месяца назад

    This is definitely not a beginner market sizing example

  • @fatimakhatibi555
    @fatimakhatibi555 4 месяца назад

    The landscape technique helped me so much. Its like it opened a third eye 😂 thanks guys

  • @aligasimzade3928
    @aligasimzade3928 4 месяца назад

    Splendid! 1 quick question: why don't you consider the growth rate of the market for break pads? What about break pads for the new cars? So, I think growth in the # of households, population, # of cars per households can increase the cars in use, and so the # of break pads.

  • @janwirtz6586
    @janwirtz6586 4 месяца назад

    What about newly bought cars?

  • @bcurobinson
    @bcurobinson 5 месяцев назад

    Might be a dumb question , are you allowed to use a calculator?

  • @HAIYIZHU-qu5kt
    @HAIYIZHU-qu5kt 6 месяцев назад

    thanks!!!!!!!!!!!

  • @kartikayjoshi627
    @kartikayjoshi627 6 месяцев назад

    This is such a great video. However, a quick question - Could this case be solved by doing Porter's 6 force industry attractiveness as it gives a fair idea on competition, supplier, buyer, complements and substitutes?

  • @alisherzhakaibekov1620
    @alisherzhakaibekov1620 6 месяцев назад

    First, thank you for your material, I find it really helpful and practical! I just wanted to comment on one of your structures. At 7:58 I would structure the law firm case in the following way: [Layer 0]: 1. Hiring/firing solutions 2. Development solutions [Layer 1]: 1.A. Hire better people 1.B. Fire worst people 2.A. Train people 2.B. Give the people more motivation (different/additional responsibility, increase wage) [Layer 2]: 1.AA. Hire more educated people 1.AB. Hire more experienced people 1.AC. Hire smarter people 1.BA. Fire the least performing people This is just off the top of my head. I may have missed something tbh, but my structure also stipulates the firing element, which could also increase the overall quality of staff

  • @kiomn
    @kiomn 6 месяцев назад

    superb

  • @Sheeshening
    @Sheeshening 6 месяцев назад

    All of this could be easily done by a somewhat specialized gpt model.

    • @CraftingCases
      @CraftingCases 6 месяцев назад

      They’ll need to make the test harder then.

  • @plogod9797
    @plogod9797 6 месяцев назад

    Consultants are gay

  • @xcw4934
    @xcw4934 6 месяцев назад

    Is it really important that you assess his arithmetic ability? Let him take out his phone and do a fiddly calculation and save everyone time. Even early high school math exams let you use calculators as they're not really after "gotcha" moments with simple arithmetic mistakes.

  • @jasont8452
    @jasont8452 6 месяцев назад

    2 hours a day with an average 50mph is a long commute-- without traffic the time makes sense, but average MPH needs to be cut in half. Also, the assumptions on how many cars per household and people don't think about the cost of pads as it is nominal shows the bias of being middle + class.

  • @pureloor8634
    @pureloor8634 6 месяцев назад

    Very late comment, considering how old this video is, but would it be appropriate to ask for a calculator? Even just a 4-function would make errors far less likely.

    • @CraftingCases
      @CraftingCases 6 месяцев назад

      You can ask, but 99.9% of interviewers will say no, because the point is to understand your comfort with numbers.

    • @pureloor8634
      @pureloor8634 6 месяцев назад

      @@CraftingCases That makes sense, didn’t think of it that way. I just thought it’d be a decent question to ask because it shows some dedication to accuracy. Thank you!

    • @CraftingCases
      @CraftingCases 6 месяцев назад

      @@pureloor8634 it’s a fair question indeed

  • @crowdfractal177
    @crowdfractal177 6 месяцев назад

    What a cloud of drool. I could've done this in 30s and get to the correct answer minus the haji accent ... lol .. these ex-bcg and ex-mck folks .... you're just alright and that's a reality check .. and please don't call this HARD .. call it what it is aptly .. PEANUT

  • @ZaphodTube
    @ZaphodTube 7 месяцев назад

    this is how Tesla does it.

  • @rafaelajonas7
    @rafaelajonas7 7 месяцев назад

    Thank you so much for your video! Amazing job guys and the tips you’re sharing are so useful. Thank you also for not having ads that might disrupt our focus and thinking process. I am so lucky bumping into your website. Take care !

  • @SaigalPointofView
    @SaigalPointofView 7 месяцев назад

    What is the best structure (or combination of structures) to use when solving for conersion rate questions - Improve the onboarding conversion by 4% or There has been a decline in onboarding clients on to app by 5%?

  • @pb4012
    @pb4012 7 месяцев назад

    What I find frustrating about modern day consultancy is that the strategy nearly ALWAYS focuses on only reducing costs. The clients are at fault too because they have a preconceived idea of how to improve their profitability when they call in the consultants. Invariably that results in either reducing production and product quality or cutting conditions for staff, who unfortunately are just seen as a cost rather than an asset. This is even referenced here in this mock interview when it comes to salaries/unions. Very rarely do consultants get asked to or advise on how to improve product/service quality and appeal as a priority or simply advise on keeping a sustainably profitable business. Instead, directors and senior managers, with the aid of the consultants, cut costs to the extreme to make good profits for their share holders in the short term before they move onto their next high profile post, leaving the company’s reputation damaged in the long run and the staff poorer and unmotivated. The bane of impatient and selfish modern capitalism.

    • @CraftingCases
      @CraftingCases 7 месяцев назад

      Well, this is a cost reduction case so it leaves that impression for sure. No one goes to the revenue growth case and make a comment on it saying that it’s nice that consultants help companies grow, nor do they go to the public sector case and say it’s nice that they help with vaccine distribution or literacy rates. As for the real job, in my experience there are cost cutting projects and projects focused on growth. Usually when the economy is down most clients want to cut costs and when the economy is up they care more about growth. Of course, the media doesn’t give headlines to the later, only to the former. I was once in a cost cutting project where the explicit goal of the “evil capitalists” running the company was to cut costs without having to do lay-offs. We got to help them achieve this goal and helped keep everyone’s jobs. Again, no headlines of this anywhere. Not saying that all consultants are saints and that everything is roses and rainbows. There are things to be improved in consulting, as there are things to improve in medicine, law, academia, government, NGOs. The list goes on. Just saying that there are HUGE biases in public perception (availability bias being the main one) because the nice outcomes of the work are very private and lay-offs are are public (and also make clickable, rage-inducing headlines).

    • @pb4012
      @pb4012 7 месяцев назад

      @@CraftingCases I completely appreciate your reply and my comment wasn’t meant to criticise any individuals or demean the work of consultants. I was just expressing that there is a big culture these days of blindly cutting costs to make a quick dollar that extends far beyond the “bad times”. Although I’m not in the sector directly, my ex associates who are have honestly expressed that all they are ever asked is “where can we cut costs”. I now work for a company where leadership has changed every few years with only short term goals in mind, which as I said, has led to damaged brand reputation and poor staff morale. I hope for a more refreshing approach in the future. I have no doubt that consultants are a necessity and help create a lot of positive outcomes for companies and society. As an ex banker, I’m more than aware of the unfairness of everyone being tarnished with the same brush. No offence was intended and thanks again for your reply

    • @CraftingCases
      @CraftingCases 7 месяцев назад

      @@pb4012Oh, not personally offended at all. I've been out of consulting for 8 years now, so not attached to the profession. I just commented because there's been a surge of comments criticizing the profession in my channel in the last few months (probably because of that skit on John Oliver and the second order effects of that). Now, my channel isn't even defending the consulting industry (not more than an SAT prep channel is "defending" the university system in the US), so I find that both odd and a bit unfair given my experience. As for the culture of blindly cutting costs, I partially agree with you. I think many companies (and consultants) do indeed have poorly structured incentives that make them do "dumb" cost cutting (aka: long-term unwise), but at the same time I think there's more bloat than ever in the average corporation. It's a weird conundrum.

  • @piage84
    @piage84 7 месяцев назад

    Why there's such a focus on percentage calculations (I mean you stopped the video to show a small mistake). I thought that these cases were all about the thought process, not the actual numbers, cause in real life you need to think and not making calculations with pen and paper. Genuine question

    • @CraftingCases
      @CraftingCases 7 месяцев назад

      This video is on the upper range of what you’ll find in real interviews in terms of calculations. The reason they test this is because if you’re numerically comfortable and can do math out loud, this makes thinking in groups more fluid and effective if you don’t have to pull out the calculator all the time. You may know someone who can do math on the spot in the middle of a conversation and often these people can make better arguments to defend a point of view that’d be weird socially if they had to stop the conversation to do the math on a device. Same principle. Obviously this type of math isn’t exactly the same as the one in this interview, but it’s what they’re testing.

    • @piage84
      @piage84 7 месяцев назад

      @@CraftingCases thank you

  • @AName-pp8di
    @AName-pp8di 7 месяцев назад

    My god, why would anyone choose this career, aside from the money of course? If this interview is a reflection of the actual work, this would bore to tears anyone intelligent enough to meet McKinseys standards.

    • @CraftingCases
      @CraftingCases 7 месяцев назад

      I've often seen overwhelm at the firm, but never boredom.

  • @samirz7
    @samirz7 7 месяцев назад

    Hi there! I am confused as to why in the first layer we did not factor in the "feeling overwhelmed" part. Without it, this has become more of a pure "how can the consultant be more productive" problem. Can anyone elaborate on this, please? Thanks